TINKERS

Unique handcrafted personalised gifts for all occasions

 

Terms & Conditions

Making a purchase with Tinkers couldn't be easier. Just browse our shop, add any items that you wish to buy, add your personalisation where necessary and add to your shopping basket. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

When confirmation of your Tinkers order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We have included this term to protect us in the case that a mistake has been made in pricing, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

PAYMENT SECURITY

When the order is placed at our website, you will be re-directed to PayPal where your payment will be processed using the highest levels of security. No card details will be saved on our website.

IMAGES

Please note that the product images may, from time to time, be slightly different depending on the type of screen or monitor, the colour and shades of the images may appear different

TERMS

Tinkers will endeavour to have your order delivered to your UK address within 14 working days, which excludes weekends and bank holidays.

As delays can happen and be unforeseen, we accept no liability for any delay or failure to deliver within our estimated time-scales.

It is you (the customer) who is responsible for supplying us with the correct delivery address details. We are not liable for any loss of money, due to postage, if an incorrect address has been provided to us.

 

 

Privacy Policy

 

In reference to the new GDPR Regulations Tinkers have the below policy. 

This policy describes how and when I collect, use and share information when you set up an account / make a purchase / contact Tinkers or any other way you use my services. 

1. Personal Information 

To fulfil your order you will need to provide me information such as your name, email, phone numbers, address, payment details and the product or products you are ordering. Payment details are disposed of once payment has been made if not made through the website. If the payment was made through the website this is not stored by Tinkers.

2. How we use the information

We require this information to process your orders for example we need your address to ship the products to and provide customer service in the unlikely event of a damaged / faulty product. We may also be called to provide this information in reference to a legal claim (Court Order) if required by the Law. 

3. Sharing Information

Tinkers will never share customer information unless required on a legal basis.

4. Data Retention

Tinkers will keep your information as long as required to provide you quality of service we will not use this data to contact you in regards to any other service outside of Tinkers products.

5. Social Media

If you have liked / followed any social media connected to Tinkers we do not store any of this information and you can remove any contact from Tinkers on these platforms by Unliking / UnFollowing.  

6. Your Rights

You have the right to access any and all information that we hold on you. You can also request to delete / change any information we have on you. If you wish to change any information we hold from you or remove yourself from any of our mailing lists please email me at tinkersgifts@outlook.com and we will send a confirmation on this.